Welcome to Medastix

For Collectives, Co-ops and Delivery Services that want to carry MedaStix
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Customer Service

Shipping & Delivery

Our standard delivery time is 1-4 business days after actual shipping date, but for international orders, this can take longer. However, some packages can get delayed in the post, and we apologize for this delay, but we are dependent on postal and courier services.

Registered International - delivery time: 5-12 business days

Privacy & Security  

Your privacy is of the utmost importance to us. All orders are sent out in plain packaging. There is no outside reference to MedaStix  products whatsoever. We understand your concerns about the security of your personal and credit card information on the Web, which is why we guarantee your security 100%. Please be assured that you are shopping on a secure server that encrypts all of your personal information, including name, address, phone number and credit card number. Encryption ensures that no one can access or use your personal information.

Returns & Replacements

You will get a full refund if we receive the products in good condition and in the original packaging.  And within 30 days of the order being dispatched. Please contact us, using the email form on the ‘contact us’ page; we endeavour to reply to all emails within 24 hours. Shipping charges are non-refundable. We will not refund you for the postage cost on your returns, unless you are returning a defective product, or an error was made by us here at MedaStix We accept no responsibility for shipments confiscated by customs. Contact your local customs office for further information regarding the product you intend to buy if you are uncertain.

Ordering

To order our products follow the link "purchase from our partner", this will take you to a 3rd party site www.weedworld.co.uk, then follow their online procedure.